The secret questions you didn’t know you must ask
Negotiations are about trying to find outcomes that settle more than one person’s or party’s needs and goals. The most human thing is to shy away from conflict; fleeing from a difficult situation is much easier than staying to solve one. Yet, as Chris Voss reminds us, negotiations are an inherent part of life and […]
How to negotiate
I’ve always treaded negotiating as it seems to be either a very delicate dance or outright war in people trying to get what they want. So I was particularly intrigued what insights I could gather from the book Never split the difference: Negotiating as if your life depended on it by Chris Voss and Tahl […]